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About your Purchase
If you purchase a Ninebot vehicle from this page, your order will be fulfilled by our authorized partner. The order will be shipped internationally – with taxes and duty prepaid – directly to your shipping address. The owner of this website acts only to collect payment on behalf of the seller. The average delivery time is 10-15 days.

Is there a warranty?
No, there is not a local warranty available for your product. If your product is defective on arrival, you can receive a full refund under the terms of our refund policy (within 15 days after delivery). For any other type of issue or beyond 15 days from delivery, we can recommend a repair shop that is able to service or repair your product.

Why is the price so low?
Our international arrangement allows us to secure excellent pricing which we forward on to you.

Is the product authentic?
Your order will be fulfilled by an authorized partner who supplies only original equipment from the brand’s authorized factory.